Quality Auditor
Datamark, Inc.(1 year ago)
About this role
A Quality Auditor at DATAMARK assesses and ensures the quality of company processes and services across projects within the business process outsourcing environment. The role focuses on upholding client-specific quality standards and supporting continuous improvement through regular audits and metric monitoring. The auditor contributes to maintaining overall project performance and compliance with established requirements.
Required Skills
- Process Documentation
- Quality Auditing
- Quality Metrics
- Data Analysis
- Feedback Delivery
- Communication
- Detail Orientation
- Process Adherence
- Client Compliance
- Team Collaboration
Qualifications
- High School Diploma
About Datamark, Inc.
datamark.netDATAMARK, Inc. is a premier provider of Contact Center and Business Process Outsourcing (BPO) solutions, catering primarily to Fortune 500 companies. Based in El Paso, Texas, DATAMARK specializes in delivering high-quality customer service, call center operations, and a range of business process solutions designed to enhance operational efficiency. The company is recognized for its commitment to excellence and its capability to customize services to meet the unique needs of large-scale businesses. With a focus on innovation and customer satisfaction, DATAMARK continues to be a trusted partner in the BPO sector.