QUALITY CONTROL CASE REVIEWER

The City of New York Family Independence Administration is recruiting a Principal Administrative Associate II to serve as a Quality Control Case Reviewer for the SNAP Benefits Error Resolution Unit. This role involves conducting detailed monthly case reviews, ensuring accurate eligibility determinations and benefit calculations, and preparing audit-related summaries to verify compliance with federal and state policies. The position supports continuous improvement by developing training materials to reduce error rates and strengthening program integrity across various social service programs.