vg
The Quality Control Lead supports mission-critical IT services for Intelligence Sector customers by ensuring ITSM process compliance, SLA performance, and audit readiness. This role partners with service owners and engineering teams to translate operational data into actionable insights, drive corrective actions, and enable continual service improvement. Success is measured by improved SLA performance, reduced repeat incidents, and high-confidence executive reporting.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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