ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ClearCaptions LLC
The Quality Enablement Partner – Customer Experience serves as the subject matter expert driving continuous improvement in contact center performance and customer experience. This role designs, implements, and enhances quality processes with a strong focus on Balto, leveraging its agent-assist tools, playbook development, and automated-scoring capabilities to improve real-time performance. Acting as a strategic partner to Contact Center Supervisors, the Quality Enablement Partner provides insights, frameworks, and tools that empower teams to deliver high-quality service.
Headquarters
Antioch, Tennessee, United States
Company Size
201-500 employees
Founded
2011
ClearCaptions provides real-time captioning for telephone conversations, offering caption phones and apps that display text of calls for people with hearing loss. Funded through FCC programs, the service supplies devices and setup at no cost to eligible users—often seniors—so they can understand calls more easily. ClearCaptions emphasizes quick, easy installation and customer support to help users start using captioned calling right away.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ClearCaptions LLC.
ClearCaptions LLC didn’t post a salary, so this is our estimate from similar listings.