Caterpillar
As a Customer Quality Engineer at Caterpillar, you will serve as the primary quality representative for assigned customers, leading cross-functional investigations and driving root cause analysis across the product lifecycle. The role involves managing customer complaints, coordinating rapid containment actions, and utilizing digital technologies like Power BI to improve quality performance and satisfaction. You will communicate directly with global customers and management to translate expectations into internal improvement initiatives while supporting on-site problem resolution.
Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Caterpillar.
Caterpillar didn’t post a salary, so this is our estimate from similar listings.
12% above the average for this role
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