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oraclecloudinfrastructure
The Quality Lead drives excellence in customer experience through quality assurance, governance, coaching, and continuous improvement across Contact Center and Complaint operations. This role ensures compliance with regulatory and internal standards, identifies opportunities to enhance customer journeys, and promotes a customer-centric culture. The position involves managing quality consultants, overseeing quality programs, and partnering with business stakeholders to drive sustainable service improvements.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.