Quality Management Specialist
HALA(14 days ago)
About this role
The Quality Management Specialist at HALA will design, implement, and maintain Total Quality Management (TQM) frameworks to ensure consistent service quality and performance across customer touchpoints. The role supports continuous improvement initiatives and aligns quality management systems with internal and external standards to drive service excellence for a fintech serving SMEs in the MENAP region.
Required Skills
- Quality Management
- TQM
- Process Improvement
- QMS
- ISO 9001
- Lean
- Six Sigma
- Kaizen
- Dashboards
- Reporting
+2 more
Qualifications
- Lean/Six Sigma Certification
About HALA
hala.comHala is a Saudi fintech that provides an integrated business bank account and payments platform tailored for small and medium enterprises. The platform combines SME banking with tools to manage products, control costs, and track sales in real time. Hala also offers POS financing and payment infrastructure to accelerate cash flow and support merchant growth. It positions itself as a leading solution for accounts and payments in the KSA market.
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