Gainwell Technologies
The Quality Professional monitors and evaluates the quality of inbound and outbound customer interactions to ensure compliance with company standards and regulatory requirements. This role involves conducting quality assurance reviews, analyzing agent performance, and driving process improvements to enhance employee, member, and client experiences. The position requires collaboration with centralized and account teams to support quality initiatives and achieve organizational goals.
Headquarters
United States Air Force Acad, Colorado, United States
Company Size
10001+ employees
Founded
2020
Gainwell is a strategic partner and solution provider enabling public health programs to elevate patient outcomes, cost savings and provider experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gainwell Technologies.