NexRep
The Quality Specialist analyzes customer interactions across various channels to ensure compliance with client standards and identify trends. This role involves collaborating with certification and operations teams to maintain quality benchmarks and provide actionable feedback to independent contractors. The position requires proficiency in Microsoft Office 365 and strong analytical skills to support client satisfaction and operational alignment.
Headquarters
Portland, Maine, United States
Outsourced contact center services leveraging a highly-skilled, dedicated, certified, flexible, US-based agent network. We're human-focused and always on.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NexRep.
NexRep didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role