Quality Team Leader – Criminal Verifications

The Quality Team Leader – Criminal Verifications leads a team of Quality Coaches and Auditors to ensure 100% audit coverage and feedback closure for US criminal background screening and public records research. This role drives weekly calibration sessions with Operations and fellow Quality Coaches to maintain consistent court record interpretation and reportability decisions across the account. The position requires hands-on experience in US criminal background verification and quality auditing within a night shift schedule.