R1647281 Genesys CloudCX Business Practice Architect

Philip Morris International(2 months ago)

RemoteFull TimeSenior$110,414 - $149,895 (estimated)Professional Services

About this role

A Genesys Cloud CX Business Practice Architect at Concentrix Catalyst is a senior technical leader specializing in the Genesys Cloud CX platform within the Professional Services organization. The role focuses on driving platform adoption and strategic delivery for large enterprise contact center transformations while collaborating across sales, solutions, and delivery teams. This is a remote-first position based in the Central or Eastern Time Zone.

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Required Skills

Genesys Cloud
Solution Architecture
Integration
Consulting
AWS
Azure
Google Cloud
Machine Learning
Generative AI
Contact Centers

+3 more

Qualifications

Bachelor's Degree in Engineering, Computer Science, or Information Systems
Genesys Cloud CX Professional
Genesys Cloud CX Architect
Genesys Cloud CX Developer

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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