RAF_German_Lisbon

Philip Morris International(11 months ago)

Lisboa, PortugalOnsiteFull TimeJunior$38,481 - $52,735 (estimated)Customer Service

About this role

An Advisor I, Customer Service in Lisbon provides phone- and internet-based support to customers, handling inbound and outbound contacts to resolve routine issues with clients' products and services. The role requires fluency in German and focuses on delivering front-line customer assistance in a BPO environment.

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Required Skills

Customer Service
Call Handling
Inbound Calls
Outbound Calls
Troubleshooting
Internet Support
German

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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