RAP TEAM LEADER

The Associate Benefits Opportunity Specialist II serves as a Rental Assistance Program Team Leader within the Human Resources Administration, overseeing housing stability and rehousing efforts for New Yorkers. This role involves managing a group of first-level supervisors, monitoring staff productivity, organizing daily schedules, and ensuring compliance with federal guidelines while assisting clients and landlords. The position requires developing unit goals, reviewing case reports, and providing performance evaluations to subordinate staff.