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RCM Client Services Specialist at Office Practicum - ApplyBlast

RCM Client Services Specialist

Office Practicum

2 days ago

Fort Washington, Pennsylvania, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The RCM Client Services Specialist oversees the revenue cycle for assigned clients, ensuring they meet key performance indicators, retention targets, and time-to-revenue goals. Serving as the primary liaison between the practice and the Sutherland Global RCM team, the role focuses on owning client relationships, driving revenue improvements, and providing guidance to internal teams. The specialist acts as a strategic advisor, resolving billing matters, managing escalations, and optimizing operational efficiencies to maximize payments and enhance client satisfaction.

Responsibilities

Oversee revenue cycle for assigned clients to ensure KPI and retention targets are met
Serve as primary liaison between practice and RCM team to resolve billing matters
Analyze denial trends and implement process improvements to prevent future rejections

Skills

Qualifications

CPC

About Office Practicum

officepracticum.com

Office Practicum provides electronic health record, practice management system, billing services, and business analytic tools that help pediatric practices improve clinical and financial outcomes.