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© All Rights Reserved. ApplyBlast.com
KMS Lighthouse
The R&D Director will lead KMS Lighthouse's global engineering organization, overseeing multiple engineering teams and managers to deliver high-quality enterprise SaaS solutions. The role focuses on scaling engineering excellence, driving AI adoption, and collaborating with product, architecture, and executive leadership to align technology strategy with business objectives.
KMS Lighthouse is an enterprise knowledge management platform that helps organizations capture, organize, and retrieve knowledge across call centers, onboarding, field service, and self-service. It provides AI-powered knowledge bases and integrates with AWS, Azure OpenAI, Salesforce, Zendesk, Microsoft Teams, Dynamics 365, and more to improve customer service and agent efficiency. By delivering instant information retrieval and consistent interactions, it helps reduce handling times and improve first-contact resolution.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for KMS Lighthouse.
KMS Lighthouse didn’t post a salary, so this is our estimate from similar listings.