Xfinity
This role supports the RDK software deployed across millions of customer devices by ensuring reliability and health through field issue investigation and root-cause analysis. The team collaborates with engineering, operations, and vendor partners to drive resolution and deliver reliability improvements that enhance the customer experience. Success involves independently diagnosing issues, communicating findings to stakeholders, and proactively improving detection and triage workflows.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
Xfinity didn’t post a salary, so this is our estimate from similar listings.
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