PM Consulting
The Real-Time Analyst (RTA) Lead oversees real-time workforce management activities and leads a team of approximately 7 RTA professionals. The role ensures optimal staffing, queue performance, schedule adherence, and service level achievement across multiple queues and geographies. This position partners closely with WFM and Operations teams to identify risks, manage intraday performance, and drive timely actions to meet operational targets.
Established in the year 2006, PM Consulting stands to be one of the preferred human capital and executive search consulting companies in Philippines backed up by its discipline of managing human capital solutions, network of people and most importantly its passion for driving business through people.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PM Consulting.
PM Consulting didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role