Thomson Reuters

Real-Time Analyst

Thomson Reuters(7 days ago)

HybridFull TimeMedior$70,618 - $95,207 (estimated)Customer Service Operations
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About this role

The role of a Real Time Analyst involves monitoring and adjusting workforce performance in real-time to meet service levels and business goals. The position requires analyzing current and historical performance data, coordinating staffing, and managing communications with operational teams. It offers a hybrid work mode with opportunities for growth and development in a supportive environment.

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Required Skills

  • Excel
  • Data Analytics
  • Workforce Management
  • Performance Monitoring
  • Scheduling
Thomson Reuters

About Thomson Reuters

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Thomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.

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