Liveops
The Real‑Time Analyst monitors agent activity in 30‑minute intervals, manages queue assignments, and handles client requests via Slack to ensure staffing and service level compliance. The role involves real‑time analytics, coordination with agents and workforce management, and detailed reporting of staffing actions.
Liveops: Customer service outsourcing solutions. Access experienced agents, scale fast, and deliver high-quality support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Liveops.
Liveops didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role
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