Real Time Analyst/Short Term Capacity Planner
The Aspen Group
About this role
The Care Connection Team's Real Time Analyst & Short Term Capacity Planner plays a key role in monitoring and analyzing contact center operations in real-time, making adjustments to improve service levels and staffing. The role involves collaborating with teams, managing resources, and helping implement process improvements to optimize contact center performance.
Skills
About The Aspen Group
teamtag.comIntroducing The Aspen Group, where we are putting the care back in health care with the mission to deliver the best possible experience & care to every patient.
Recent company news
PR NewswireAspen Dental and ClearChoice Anchor Strong Growth, Innovation Across The Aspen Group's Multi-Brand Healthcare Portfolio
Aug 25, 2025
PR NewswireThe Aspen Group Enhances Patient Experience with Planmeca Digital Imaging at Aspen Dental Locations Nationwide
Oct 15, 2025
DrBicuspid.comTAG - The Aspen Group opens headquarters in Chicago
Sep 24, 2023
Crain's Chicago BusinessPhysicians Immediate Care acquired by Illinois rival
Jul 7, 2022
Dentistry TodayJeri Doris Joins The Aspen Group as Chief Human Resources Officer
Jan 25, 2022
About The Aspen Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for The Aspen Group.
Salary
$65k – $72k
per year