NJM Insurance Group
The Real Time Scheduling Analyst monitors and manages contact center performance in real-time, ensuring adequate agent availability to handle forecasted call volumes across all queues. This role involves adjusting resources, administering contingency plans, and providing timely updates to management to meet operational goals. The position requires strong analytical skills and experience in workforce management or contact center environments.
Headquarters
West Trenton, New Jersey, United States
Company Size
1001-5000 employees
Founded
1913
NJM Insurance Group provides auto, homeowners, renters, and business insurance. No Jingles or Mascots, just great insurance.
NJM Insurance Group Appoints Joseph S. Colalillo to Board of Directors
6 hours ago
ShopRite of Hunterdon County President Joe Colalillo Elected to NJM Insurance Group's Board of Directors
8 hours ago
Thunder and NJM Insurance Group Raise $10,000 for Safe at Home Program
Oct 30, 2025
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NJM Insurance Group.
The best homeowners insurance, according to Consumer Reports
2 weeks ago