Reception & Reservations Manager

The Reception & Reservations Manager leads the reception and reservations function at Pillar Hall, an exceptional restaurant and events venue within Olympia in West London. This role ensures an exceptional guest journey from initial enquiry through to departure by managing bookings, overseeing the reception team, and maintaining high service standards. The position requires a confident leader with strong organisational skills and a passion for hospitality to optimise table allocations and handle guest interactions professionally.