Shangri-La Hotels and Resorts
This role focuses on delivering courteous and efficient service to hotel guests, with a primary emphasis on providing personalized assistance to Mandarin-speaking and non-English speaking Chinese patrons. The incumbent acts as a greeter and key personnel for language-specific guest needs while maintaining a pleasant demeanor. Professional proficiency in English is required, along with the ability to communicate in Mandarin when working with Chinese guests.
Headquarters
Quarry Bay, Hong Kong Island, Hong Kong
Company Size
10001+ employees
Founded
1971
Shangri-La Hotels and Resorts is a luxury hospitality company operating more than 100 hotels and resorts across four distinct brands — Shangri-La Hotels, Kerry Hotels, Traders Hotels, and JEN — in over 22 countries and 76 destinations worldwide. The company offers world-class accommodations, over 500 restaurants and bars, meetings and events facilities, and wedding services. Shangri-La also operates a loyalty programme, Shangri-La Circle, providing members with exclusive rates and privileges.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shangri-La Hotels and Resorts.
23% below the average for this role
Chinese/Mandarin Speaker
crewlifeatsea
Chinese Language Teacher
Gesmer Updegrove LLP
Chinese Course Translator Staff
Foxscapes
Chinese/Mandarin Language Interpreter | Interpretation Services [CLT025024]
ProSidian Consulting, LLC
Chinese (Mandarin) Coordinator
Codimite
Chinese-Mandarin Operational Language Analyst (OLA I)
Global Dimensions LLC