Receptionist, Support Services

Esri(23 days ago)

Redlands, CAOnsiteFull TimeJunior$34,000 - $52,000Support Services

About this role

A people-oriented role on Esri's Support Services team focused on engaging with the software user community and supporting overall customer experience. The position emphasizes strong interpersonal communication, organization, and working effectively in a fast-paced environment. It contributes to Esri's mission by helping maintain quality interactions between employees and customers.

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Required Skills

Communication
Customer Service
CRM
SAP
Salesforce
Microsoft Office
Call Routing
Data Entry
Contract Management
Training

Qualifications

High School Diploma or Equivalent
Associate's Degree
Bachelor's Degree

About Esri

esri.com

Esri (Environmental Systems Research Institute) is the leading provider of GIS software and spatial analytics, delivering the ArcGIS platform for mapping, visualization, and advanced geospatial analysis. Its offerings span desktop (ArcGIS Pro), cloud and enterprise deployments (ArcGIS Online, ArcGIS Enterprise), developer APIs/SDKs, and mobile and industry-specific applications for government, utilities, transportation, natural resources, and business. Esri also provides geospatial data, location services, training, and professional services, and supports a global ecosystem of partners and developers around its "The Science of Where" vision. Founded in 1969 and headquartered in Redlands, California, it serves customers worldwide.

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