Receptionist
SPS-North America(1 month ago)
About this role
The Receptionist is the front-line representative who greets visitors, answers inbound calls, and maintains a professional company image while ensuring visitors follow required procedures. The role emphasizes delivering exceptional service to employees and clients and may include cross-training in mail, hospitality, and general facilities tasks. The position also provides light administrative support and trains backups to ensure continuity of service.
Required Skills
- Call Handling
- Customer Service
- Visitor Management
- Mail Handling
- Hospitality Support
- Facilities Support
- Badge Issuance
- Access Management
- Visitor Registration
- Training Backup
+6 more
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.
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