Receptionist
SPS-North America(1 month ago)
About this role
The Receptionist is responsible for providing a professional front‑of‑house experience by greeting and assisting visitors and handling inbound calls. The role maintains the company’s image through prompt, courteous, and efficient service and ensures visitors comply with policies such as NDAs. The position is cross‑trained to support mail/shipping, hospitality, and general office/facilities tasks to maintain operational needs and a high level of customer experience.
Required Skills
- Customer Service
- Phone Routing
- Visitor Registration
- Badge Issuance
- Mail Handling
- Hospitality Support
- Facilities Support
- Administrative Support
- Training
- Escalation
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.