Receptionist

The Receptionist at Total Access Urgent Care plays a key role in shaping each patient’s experience by greeting patients, guiding them through the intake process, and ensuring a positive visit from start to finish. This position involves managing high-volume patient check-ins, verifying insurance coverage, collecting co-pays, and maintaining accurate electronic medical records in a fast-paced clinic setting. The role requires strong communication and customer service skills to handle sensitive conversations and collaborate with clinical staff for smooth patient flow.