Records Clerk (Bilingual)

The Bilingual Records Clerk serves as the primary contact for managing record requests received via phone, in-person, mail, and email, utilizing an online ticketing system to process inquiries and payments. The role involves researching and verifying Catholic sacramental records using internal databases and public sources, while creating certificates, transcripts, and verification letters in compliance with privacy guidelines. Additionally, the position requires digitizing, cataloging, and filing records, as well as communicating with foreign dioceses to assist parishes with church records.