Red Account Manager - LATAM
SalesForce1 Inc(2 months ago)
About this role
The Red Account Manager at Salesforce is part of the Red Account Program focused on escalation and risk management to preserve customer satisfaction and mitigate attrition. The role centers on coordinating cross-functional resources and driving changes across the company through analytics-driven insights. This position represents the program internally and externally to ensure high-impact customer issues receive appropriate executive attention and resolution.
Required Skills
- Account Management
- Escalation Management
- Project Management
- Technical Support
- Stakeholder Management
- Executive Communication
- Root Cause Analysis
- Reporting
- Cross-Functional Collaboration
- Customer Service
Qualifications
- BA/BS Degree
About SalesForce1 Inc
salesforce1.caAt SalesForce1 we are Independent Sales Agents representing International Manufacturers to the Candian retail market.
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