Referral and Admission Coordinator

The Referral and Admission Coordinator serves as the initial point of contact for patients, families, and referral sources seeking information about Pioneer Valley Hospice and Palliative Care services. This role manages incoming referrals, verifies patient eligibility, and ensures compliance with state, Medicare, and Medicaid policies to facilitate successful admissions. The coordinator maintains clear communication between the agency, physicians, and external facilities to support a smooth transition of care.