Referral Coordinator

The Referral Coordinator manages the entire referral process, coordinating activities between patients, physicians, specialty offices, primary care offices, and insurance companies. This role involves processing referrals, obtaining prior authorizations, and managing electronic health record work queues to ensure timely and accurate patient care coordination. The position requires strong communication skills, proficiency in medical terminology and coding, and the ability to maintain strict confidentiality while delivering excellent customer service.