Referral Management Coordinator

The Referral Management Coordinator maintains high standards for quality and an exceptional patient experience by processing referral requests and authorizations in coordination with physicians, employers, and payors. This role serves as the first point of escalation for case-related issues, ensuring efficient scheduling and appropriate network utilization to support the cost and quality of care for injured employees. The position requires strong communication skills and the ability to manage sensitive information while building relationships with provider and employer communities.