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Referral Representative at Loyola Medicine - ApplyBlast

Referral Representative

Loyola Medicine

4 months ago

3.1 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

A healthcare referral coordinator manages pre-screening, pre-authorization workflows, and patient registration updates within an electronic system. This role bridges clinical departments and customer service teams to ensure accurate eligibility verification and provider communication. Candidates must demonstrate proficiency in Epic and Microsoft Office tools while maintaining organizational skills.

Responsibilities

Process and maintain electronic referral workqueue prescreening
Complete pre-authorization workflows with insurance companies
Update patient registration for membership eligibility
Enter referrals into the system per protocols
Answer calls to assist customers with referral questions

Skills

Qualifications

High Diploma3 years' healthcare experience

About Loyola Medicine

loyolamedicine.org

Headquarters

Maywood, Illinois, United States

Company Size

5001-10000 employees

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Loyola Medicine is a not-for-profit health system providing comprehensive medical care across its hospitals and outpatient facilities in Illinois, including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. The organization offers urgent and specialty care, telehealth visits, online scheduling, patient portal access (MyChart), and streamlined access to medical records and billing.