Referral Services Supervisor

The Referral Services Supervisor leads the Referral Navigator team at HOPE Clinic, facilitating patient referrals to outside providers and insurance companies while ensuring equitable distribution and high-quality specialist networks. This role involves supervising staff, monitoring referral processes in electronic health records, and maintaining compliance with healthcare regulations and organizational policies. The position requires close collaboration with clinical teams, specialty providers, and quality improvement departments to optimize patient care and satisfaction.