Referral Specialist, YM CARE Center

Alumni Network Job Board(1 month ago)

RemoteFull TimeMedior$62,100 - $62,100Administrative Support

About this role

The Referral Specialist at Yale serves as the central liaison for incoming patient referrals for a specific medical specialty, ensuring referrals are routed and information is communicated to patients and referring providers. The role supports patient access and ambulatory coordination within Yale’s clinical services and is offered as a remote position for Connecticut-based candidates.

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Required Skills

Medical Terminology
Patient Scheduling
Phone Handling
Customer Service
EPIC Scheduling
Records Review
HIPAA Compliance
Call Center
Spanish

Qualifications

High School Diploma
Associate's Degree
Bachelor's Degree

About Alumni Network Job Board

yale.edu

New Relic is an observability platform that helps engineering teams instrument, monitor, and troubleshoot applications and infrastructure. It offers application performance monitoring (APM), distributed tracing, logs, metrics, real user/browser monitoring (including session replay), and a unified SaaS dashboard for querying and visualizing telemetry. Lightweight agents and SDKs collect data across cloud-native, server, and browser environments, while built-in alerts, dashboards, and analytics help teams detect, investigate, and resolve performance issues faster.

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