Referral Specialist, YM CARE Center

Alumni Network Job Board(1 month ago)

RemoteFull TimeMedior$62,100 - $62,100Administrative Support

About this role

The Referral Specialist serves as the central contact for patient referrals for a specific medical specialty at Yale, processing and evaluating incoming referrals and coordinating ambulatory scheduling. The role communicates scheduling information to referring providers, patients, and internal schedulers and acts as a primary source of specialty-specific scheduling policies and location details. This position is remote (within Connecticut) and applicants are encouraged to submit a cover letter.

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Required Skills

Active Listening
Customer Service
Call Handling
Scheduling
Medical Terminology
Epic
EMR
Multiline Phones
Call Queues
HIPAA Compliance

+4 more

Qualifications

High School Diploma
Associate's Degree
Bachelor's Degree

About Alumni Network Job Board

yale.edu

New Relic is an observability platform that helps engineering teams instrument, monitor, and troubleshoot applications and infrastructure. It offers application performance monitoring (APM), distributed tracing, logs, metrics, real user/browser monitoring (including session replay), and a unified SaaS dashboard for querying and visualizing telemetry. Lightweight agents and SDKs collect data across cloud-native, server, and browser environments, while built-in alerts, dashboards, and analytics help teams detect, investigate, and resolve performance issues faster.

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