Referral Specialist, YM CARE Center

Alumni Network Job Board(8 days ago)

RemoteFull TimeMedior$63,660 - $63,660Administrative Support

About this role

The Referral Specialist at Yale is a remote role responsible for managing patient referrals for a specific medical specialty. The position involves acting as the main contact for new patient referrals, coordinating scheduling, and providing information about policies, providers, and procedures. It requires strong communication skills, medical knowledge, and experience in healthcare or call center environments.

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Required Skills

Communication
Medical Terminology
Scheduling
Customer Service
Electronic Medical Records
HIPAA Compliance
Call Center
Patient Coordination
Active Listening
Organizational Skills

About Alumni Network Job Board

yale.edu

New Relic is an observability platform that helps engineering teams instrument, monitor, and troubleshoot applications and infrastructure. It offers application performance monitoring (APM), distributed tracing, logs, metrics, real user/browser monitoring (including session replay), and a unified SaaS dashboard for querying and visualizing telemetry. Lightweight agents and SDKs collect data across cloud-native, server, and browser environments, while built-in alerts, dashboards, and analytics help teams detect, investigate, and resolve performance issues faster.

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