Referral Specialist, YM CARE Center

Alumni Network Job Board(5 days ago)

RemoteFull TimeJunior$63,660 - $63,660Administrative Support

About this role

The position involves managing patient referrals and scheduling for a medical specialty at Yale. It emphasizes providing exceptional customer service, handling sensitive patient information, and coordinating communication between patients, providers, and staff. The role is remote and requires strong organizational and interpersonal skills.

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Required Skills

Customer Service
Medical Terminology
Electronic Medical Records
Scheduling
Communication
HIPAA
Call Center
Organization
Data Entry
Multiline Telephony

About Alumni Network Job Board

yale.edu

New Relic is an observability platform that helps engineering teams instrument, monitor, and troubleshoot applications and infrastructure. It offers application performance monitoring (APM), distributed tracing, logs, metrics, real user/browser monitoring (including session replay), and a unified SaaS dashboard for querying and visualizing telemetry. Lightweight agents and SDKs collect data across cloud-native, server, and browser environments, while built-in alerts, dashboards, and analytics help teams detect, investigate, and resolve performance issues faster.

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