Referral Specialist

The Referral Specialist coordinates referral orders for specialty services and diagnostic testing within a primary care practice, ensuring all pertinent clinical information is provided for payor authorization and facility or specialist requirements. This role involves tracking and managing referrals to close patient care gaps, scheduling appointments, and acting as a liaison between patients, providers, and staff. The position requires strong knowledge of insurance requirements, medical terminology, and managed care concepts to facilitate timely and accurate referral processes.