Referral Specialist

The Referral Specialist coordinates referral orders for specialty services and diagnostic testing within a primary care practice, ensuring all pertinent clinical information is provided for payor authorization and facility requirements. This role involves tracking and managing referrals to close patient care gaps, acting as a liaison between patients, providers, and staff, and maintaining up-to-date knowledge of insurance regulations and medical terminology. The position requires strong customer service skills, effective communication, and the ability to prioritize tasks in a fast-paced healthcare environment.