Referrals Coordinator

About this role

Responsibilities

• Works out of the electronic medical record (EMR) for referral orders and determines where to refer if the provider has not indicated a specific specialist.
• Monitors chart notes and reminds providers of the need for chart notes to be completed after 72 hours.
• Communicates and coordinates with specialists to facilitate scheduling and processes referral forms.
• Maintains and processes Veteran Community Care Authorizations for internal and external referrals.
• Processes medication prior-authorizations and follows up daily on pending cases.