Referrals Specialist

The Referrals Specialist coordinates all referrals and follow-up care for PACE participants, serving as the main point of contact for providers and clinic staff regarding referrals, authorizations, and appointment scheduling. This role involves processing medical referral requests, arranging transportation, and managing re-authorization processes to ensure timely and continuous patient care. The specialist acts as a liaison between participants, clinical teams, and external providers to maintain high-quality health outcomes.