Refund Processing Specialist (Blue Ash, OH)
Green Dot(1 month ago)
About this role
This role is responsible for accurately processing refund checks and reissuing requests for customers in accordance with established service level agreements (SLAs). It requires close collaboration with the Refund Processing Team and other internal stakeholders to ensure timely and efficient execution of all refund-related activities, demanding exceptional attention to detail and a strong understanding of account statuses and system functionality.
Required Skills
- Attention To Detail
- Customer Communication
- Salesforce
- Microsoft Office
Qualifications
- 1–2 Years Operational Experience
- Proficiency in Microsoft Office
- Experience with Salesforce or Similar CRM
About Green Dot
greendot.comGreen Dot Corporation is a financial technology and banking platform that specializes in providing mobile bank accounts and debit card solutions. Their services include a Cash Back Bank Account that offers users the opportunity to earn rewards, along with features like free cash deposits and access to a network of ATMs for free withdrawals. Green Dot aims to simplify banking and enhance financial inclusion, serving both consumers and businesses with innovative prepaid and cash management solutions.
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