Refunds Specialist

The Refunds Specialist is responsible for accurately identifying, validating, processing, and resolving refund-related accounts within the US Healthcare Revenue Cycle Management (RCM) process. The role requires strong knowledge of payment posting, accounts receivable, payer and patient transactions, overpayments, credit balances, and refund procedures. The specialist ensures refunds are processed accurately, timely, and in accordance with client-specific SOPs and compliance requirements.