Oak Harbor Freight Lines, Inc.
The Regional Customer Experience Supervisor oversees a team of customer experience members to deliver exceptional service and ensure high standards of customer satisfaction. This role involves leading, mentoring, and training the team while handling escalated customer concerns and collaborating with operations and sales leaders. The supervisor is responsible for performance reporting, coaching, and identifying gaps in the customer experience to provide effective solutions.
Headquarters
Auburn, Washington, United States
Company Size
1001-5000 employees
Founded
1916
Oak Harbor Freight Lines (OHFL) is a regional less‑than‑truckload (LTL) and truckload carrier founded in 1916 that primarily serves the U.S. West — Arizona, California, Idaho, Nevada, Oregon and Washington — and, through strategic partners, offers coast‑to‑coast and Canada coverage. It provides LTL and truckload services with options for guaranteed delivery, cross‑border shipping, and a network of terminals across the region. Customers have access to online tools and integrations such as shipment tracing, BOL creation, pickup scheduling, rate quotes, EDI and web services. The company positions itself on reliability and long history, summed up by its tagline “Bringing Peace of Mind Since 1916.”
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Oak Harbor Freight Lines, Inc. didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role