ServiceNow

Regional End User Services & Support Lead

ServiceNow

18 days ago
Orlando, FL
Hybrid
Full Time
Senior
0 applicants
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About this role

The Regional End User Services & Support Lead is a senior-level technical role responsible for overseeing end-user technology delivery and support across a specific geographic region. The role involves providing technical leadership, managing escalations, coordinating regional operations, mentoring technicians, engaging with stakeholders, and driving continuous improvement in service quality.

Skills

ServiceNow

About ServiceNow

service-now.com

ServiceNow is a cloud-based platform that digitizes and automates enterprise workflows across IT, HR, customer service, security, and other business functions. Its AI-powered capabilities, low-code development tools, workflow orchestration, integrations, and analytics help streamline service delivery, incident/change management, and employee and customer experiences. Organizations use ServiceNow to reduce manual work, break down silos, improve operational efficiency, and accelerate resolution through a single, scalable SaaS platform.

About ServiceNow

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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