Regional Operations Manager, North

Serve Robotics(3 months ago)

HybridFull TimeManager$90,000 - $109,000Operations

About this role

The Regional Operations Manager, North at Serve Robotics is responsible for leading day-to-day operations across Northern markets, managing a team of 5-8 leaders, overseeing market performance, and ensuring operational safety for autonomous delivery robots. This role includes full P&L ownership and requires developing and executing operational processes while maintaining compliance with safety and regulatory standards. The manager will analyze performance metrics, drive continuous improvement initiatives, and report on regional performance to senior leadership, all while fostering a culture of teamwork and accountability. The preferred location for this position is the Chicago metro area.

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Required Skills

Team Leadership
Team Development
KPI Monitoring
Operational Safety
Staffing
Culture Promotion
Robot Operations
Dispatch Management
Maintenance Oversight
Cross-Functional Coordination

+21 more

Qualifications

Advanced degree in Business, Operations, Analytics, Supply Chain Management or a related field

About Serve Robotics

www.serverobotics.com

Serve Robotics is a pioneering company focused on sustainable, self-driving delivery solutions. Their autonomous delivery robots are designed to make transporting small items, such as food, more efficient and environmentally friendly, eliminating the need for traditional vehicles. Serve Robotics aims to partner with well-known brands like Uber Eats to expand their service reach and impact on urban delivery logistics. With a commitment to innovation, they strive to make delivery affordable, convenient, and sustainable for the future.