MSX International
The Regional Service Coach drives the implementation and adoption of the HCV Service Excellence Program across assigned dealerships, ensuring standardized service processes and improved customer satisfaction. The role involves on-site coaching, training, and field support to develop dealership capabilities and ensure process compliance. The coach monitors key performance indicators and conducts audits to drive continuous improvement in service operations.
MSX International (MSXI) is a global services firm that partners with automotive and mobility companies to improve sales performance, repair optimization and compliance, parts and accessories sales, and customer engagement across the vehicle lifecycle. MSXI delivers its solutions through a combination of learning programs, data-driven insights, field teams, service hubs, and technology platforms powered by AI. It serves OEMs, dealers, leasing companies, and mobility providers worldwide, helping them enhance operational efficiency, customer satisfaction, and business growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for MSX International.
MSX International didn’t post a salary, so this is our estimate from similar listings.