Registrar/Customer Service Representative

This role serves as a registrar and customer service representative for office visits and outpatient procedures, conducting patient interviews to gather demographic, financial, and biographical information. The position involves processing registrations efficiently, handling cashier duties such as collecting co-pays and managing patient accounts, and counseling self-pay patients on payment options. Additionally, the role requires answering patient inquiries regarding bills, medication refills, and medical concerns, as well as obtaining and entering insurance information for claims filing.