Registration Representative I - Outpatient

The Registration Representative I - Outpatient is responsible for accurately collecting patient demographic and insurance information to ensure appropriate reimbursement and timely claim submission. This role provides exceptional customer service as a first point of contact, assisting patients, families, and visitors with directions, information, and service needs. The position also involves verifying insurance eligibility, calculating expected out-of-pocket costs, and coordinating with provider offices and ancillary departments to ensure smooth patient flow.